frequently asked questions - Cyber Monday
When is this year’s Cyber Monday sale?
Cyber Monday will take place on Monday, November 27, 2017 between 12:01 am – 11:59 pm.
What do I get if I purchase the Cyber Monday deal?
Short answer? A lot!
Long answer? For any purchase of $1,000 or more in gift cards, you will receive:
- * A complimentary overnight stay at world-renowned Castle Hill Inn OR a three-course dinner for two at The Dining Room at Castle Hill Inn. *terms and conditions apply
- * Our holiday gift card promotion - Buy $1000, Get $200 Complimentary. Want to buy more? That’s fine by us too! You will receive a complementary $100 gift card for every $500 in gift cards purchased.
- * AND as an exception only on this day, Fare Rewards points can be earned on gift card purchases (equals a $70 credit for each $1000 purchase)!
That's up to $600 in gifts back to you!
Can I participate in the sale if I am not a Fare Rewards member?
Only Fare Rewards & Epicurean members are eligible to take part in Cyber Monday sale (new friends will need to join Fare Rewards to qualify). Click here to join Fare Rewards today.
I don’t know my Fare Rewards card number, how do I get it?
Click here to request your Fare Rewards card number be sent to you.
Are there expiration dates on the stay and dining vouchers?
Yes, please be sure to read our terms and conditions for expiration dates and restrictions.
What will happen if the Castle Hill Inn overnight stays sell out?
Once overnight stays sell out, we will offer the three-course dinner for two voucher at The Dining Room at Castle Hill Inn. No cash value.
When will the Castle Hill Inn overnight stays sell out?
Though we have added more stays to this year’s sale, we anticipate Castle Hill Inn overnight stays to sell out. However, we are unable to predict at what time. We suggest purchasing as early as possible. The sale goes live at 12:01 am on Cyber Monday morning. Once sold out, a notification will be placed on our website. When placing your order, if you’ve checked the box for a stay, you’ve received a stay.
Can I purchase Cyber Monday in the restaurant?
No, all orders must be placed online through the Cyber Monday link which can be found on your Fare Rewards Member page.
Can I buy more than one and receive multiple stays?
No, only one stay per Fare Rewards card number is allowed. However, for each additional $1000 purchase, receive a voucher for a three-course dinner for two at The Dining Room at Castle Hill Inn.
How are the packages mailed?
Orders will be processed and shipped within 5-7 business days and are mailed via FedEx. Please do not include a PO Box on your order.
When will I see my Fare Rewards points loaded to my account?
Fare Rewards points will be loaded in the form of credits and will be available two days after your order is placed. For a $1000 purchase, you will notice a $70 credit loaded to your account.
Will my complimentary cards and overnight stay (and/or dining voucher) be included in my package?
Yes! Your complimentary gift cards and a stay and/or dining voucher(s) will be automatically included with your order.
When can I book my Castle Hill Inn stay?
Stays may be booked once your voucher is received. Please contact Castle Hill Inn directly to book your stay. Castle Hill Inn will need your voucher number to confirm your reservation. Your stay voucher is valid for Sunday-Thursday nights from December 1, 2017 to April 22, 2018 and in November 2018, excluding holidays and based on availability. Reserve standard room types online through Castle Hill Inn's website, using promotion code CYBER, or by phone at 401.849.3800. Call Castle Hill Inn room reservations for availability and discount pricing for premium room types or extended stays.
When can I use my Castle Hill Inn three-course dinner for two voucher?
Castle Hill Inn dinner voucher is valid for Sunday – Saturday until May 10, 2018, excluding holidays and based on availability. Reservations are required. Tax & gratuity are included.
Is gratuity included in the Castle Hill Inn dinner for two voucher?
Yes! Tax & gratuity are included.
Will I be able to choose the denominations of the gift cards I order?
Yes. On the order form, you will be able to select your denominations ($50, $100, $200, $250, $500, $1000) for your gift card order.